You will receive an email with tracking information as soon as your order has been fulfilled. Use the "Track your Shipment" link to track your package on the FedEx website. If you have an account on our website, you can also log in to view your tracking information here.
If the tracking information says your package has been delivered but you have not received it, check out this article.
In the rare case a package has truly been lost in transit, please reach out to our customer support team at support@samplize.com. We will be happy to put in a replacement order for you.